Manuel Caicedo is the Leader for the Global EAP Printing Program, which includes over 2200 Global Independent Software Vendors (ISV) partners. His focus is the integration of ISVs’ software with Zebra products and features. Promoting Zebra’s products through webinars, seminars, trade shows, blogs and content creation for Zebra’s developer community, Manuel is currently a Bilingual Software/Electrical Engineer, Project Manager and Evangelist with over 20 years of global work experience. He received a B.S. Degree in Electrical Engineering from Del Valle University, Colombia, in 1997 and went on to work for Merck and Bayer as a Technical Support Engineer. In that role, he trained medical staff and engineers on diagnostic equipment and integrated software tools. Moving from Colombia, Manuel continued his post-graduate studies in Computer Science at DePaul University in Chicago and received a Master’s Degree in Software Engineering. Manuel’s passion for innovation, user training, coaching, customer service and leading teams continues to inspire and recognized by many. Manuel’s hobbies include robotics, chess, and STEM education.