Elevator Pitch
The following may sound familiar: you observed a situation and try to give suggestions. Sometimes it works well. But there are times you encounter fightback and resistance. You wonder why.
In this session, I share with you why resistance happens and a pattern of giving advices through exercises.
Description
The following may sound familiar to you: whether it is some online forum, or face to face scenarios, there are people asking questions and then there are people giving huge amount of suggestions. Perhaps you have experience suggesting something too. Sometimes it works well and you enjoy it. But there are times you encounter fightback and resistance from the person / team you are giving advices.
Is that because they don’t like you? Is that because some people are particularly hard to work with?
In this session, based on theories from Motivational Interviewing and my ScrumMastering practices, I will share with you a simple pattern of giving advices through exercises. Then I will share further what does resistance make of and what to observe to see how likely someone will be committed to what you suggested, and how that can turn into action plan collaboratively.
Topics - The problem with “Righting Relex” - What is a good opportunity for giving advices - What is the nature of resistance - What are the elements of commitment language How does knowing all these help you becoming a better Scrum Master.
This session involves sharing, small group exercises, video sharing, and Q&A
Run down - Background - EPPE method and demonstration -Group practice - Video - What is resistance? - What led to discord? - What to do with sustain talk? - Group practice - Q&A
Notes
Room Setup: small group setting will be good, i.e. round tables with 4 to 6 people each
My speaking engagement include:
Apr 2010 - QCon Beijing Aug 2009 - Agile Conference (Chicago) Nov 2010 - Agile Tour Bangalore Oct 2011 - Agile Tour Ho Chi Minh City Jun 2012 - Regional Scrum Gathering China Dec 2012 - Agile Tour Bangkok Dec 2013 - VXCon Hong Kong Mar 2014 - Hong Kong Open Source Software Conference Nov 2015 - Agile Tour Taipei Oct 2016 - Regional Scrum Gathering China Nov 2016 - Agile Tour Hong Kong Mar 2017 - OWASP Tech Day (Hong Kong)