Bio
I am a passionate technology leader and CTO helping organisations drive new business models, innovation practice and business growth, focusing on delivering customer-driven digital engagement, employee engagement and digital transformation. I have more than 18 years of experience in ICT and executive management, Agile methodologies, product management, Strategic innovation, program management, Data & Analytics.
My areas of expertise include product management, Enterprise Architecture, Business Architecture, designing ICT strategy, fostering strategic partnerships, high performing development team, Agile adoption, Agile project delivery and delivery of CRM implementations. (specialising in Dynamics 365 Business Application, Azure, Could Computing, Data Modelling, Machine learning, end-end delivery of transformation programs including adoption and implementations, SAAS, PAAS and IAAS.)
My passion is in the alignment of business and Agile delivery teams to achieve business and customer outcomes. This includes developing high performing teams, architecting and delivering programs of works to drive ICT & operational excellence.
Strategic Enterprise Architect & program manager launching successful implementations across various programs on Dynamics 365 business applications and power platform in the complex business environment including sales & lead generation, marketing, finance, accounts payable automation, procurement, field services, customer service, HRIS systems and contact centre.