PaperCall is shutting down on August 31, 2026. Existing events and submissions will remain available until then. New events can no longer be created.

Chatbots best practices and design patterns

By Rubén Rodríguez Santiago

Elevator Pitch

Bots are the future. In fact, if you’re wondering whether your business should create a bot, you’re asking the wrong question. Bot-powered commerce is the future. In this session learn how to build a bot in the best possible way for different use cases.

Description

Bots are the future. In fact, if you’re wondering whether your business should create a bot, you’re asking the wrong question. Bot-powered commerce is the future. This technology is still in its infancy, so most bots follow a set of rules programmed by a human via a bot-building platform, and one of them is Oracle Digital Assistant. In this session learn how to build a bot in the best possible way for different use cases. Learn patterns for designing and building a chatbot, including intent classification, entity-driven, and multibot. And see how to plan the implementation lifecycle and exception handling within the bot.