Chatbots best practices and design patterns

By Rubén Rodríguez Santiago

Elevator Pitch

Bots are the future. In fact, if you’re wondering whether your business should create a bot, you’re asking the wrong question. Bot-powered commerce is the future. In this session learn how to build a bot in the best possible way for different use cases.

Description

Bots are the future. In fact, if you’re wondering whether your business should create a bot, you’re asking the wrong question. Bot-powered commerce is the future. This technology is still in its infancy, so most bots follow a set of rules programmed by a human via a bot-building platform, and one of them is Oracle Digital Assistant. In this session learn how to build a bot in the best possible way for different use cases. Learn patterns for designing and building a chatbot, including intent classification, entity-driven, and multibot. And see how to plan the implementation lifecycle and exception handling within the bot.