Elevator Pitch
We were an agile team dealing with the unexpected situation of COVID-19. This talk is about the journey we took to finding stability setting up monitoring for system
Description
In early 2020, the COVID-19 virus became known worldwide and brought many new, unplanned, and unexpected challenges for many families, companies, and teams. Many were unprepared for this pandemic, and there would be multiple stories of issues – with health, companies, and finances.
The pandemic required a lot of companies to reassess priorities and to focus on areas that may not have been originally targeted. Companies would now need to ensure their online presence was strong – since the ability for customers to walk into their stores and offices was restricted. For my team, monitoring gave us the ability to track our system and understand the changes needed. Automation of monitoring gave us the ability to plan ahead and be proactive with our launches. We focused on key aspects such as Latency, Errors, Traffic, and Saturations. We evaluated, studied, and used new tools in the process. We learned so much more about the product that we had never known before.