Dan Petit has been deep in the development world for most of his working life, serving as a developer, consultant, architect, and technical leader for a wide-variety of companies in the aerospace, telecommunications, insurance, hospitality, logistics, financial and service industries. Dan is the director of DevOps at ServiceMaster, the leading provider of essential residential and commercial services. Dan and his team have been responsible for ServiceMaster’s DevOps practice and transformation, reducing cycle time of application changes from weeks to hours across dozens of agile development teams. He authored the book Real Visual Basic and numerous technical articles, and is a frequent speaker at technology gatherings. Reach Dan at firstname.lastname@example.org.