Elevator Pitch
It’s 2017 and on-call shifts don’t have to be a nightmare anymore. In this talk we’ll discuss how to structure the process in a way it won’t look like blood, guts and body parts flying around and which tools and techniques can help.
Description
It’s 2017 and on-call shifts don’t have to be a nightmare anymore. In this talk we’ll discuss how to structure the process in a way it won’t look like blood, guts and body parts flying around and which tools and techniques can help. From a knowledge base tips, via proper design of the escalation path and an overview of the tools that can help, we’ll talk about everything that can release the pain. Also, should all the developers have access to the prod?
Notes
Combination of processes, discipline and tools can make on-call suck less. That’s what this talk is about.