Thriving (Not Merely Surviving) the First Year: Redesigning the Onboarding Experience for Capability

By Matthew Philip

Elevator Pitch

How do you shape your workforce to be able to deliver today as well as tomorrow? Learn some of the modern learning ideas that ThoughtWorks used to redesign its onboarding program to improve the experience for employees, given challenges of global scale and ever-changing competencies and roles.

Description

Given the rapidly changing competencies required in technology and market influences that make talent harder to find, how does an organization shape its workforce to not only be able to deliver its current offerings but become resilient enough to deliver the offerings of the future? By focusing on business outcomes like improved time-to-readiness, better engagement and higher retention, ThoughtWorks redesigned its global onboarding program using modern research into how people learn. This experience talks about how to incrementally and iteratively improve the onboarding experience for employees, given challenges of global scale, a legacy approach and the ever-changing set of competencies and roles. Topics include competency-building strategies, spaced and just-in-time learning, mentoring, flipped classroom and transactional vs. relational onboarding.

Learning Outcomes: * Identify at least 10 competency-building strategies * Identify five modern-learning approaches * Align business outcomes to learning strategies

Notes

I’m also giving this talk at XP2018 in Portugal this year, so I’ll incorporate improvement feedback from that conference.