Salesforce harnessing the power of IoT.

By Sunad Rasane

Elevator Pitch

When you think of Salesforce.com, you probably don’t think about the burgeoning Internet of Things (IoT), but Salesforce wants to help customers make sense of all of the data coming from connected devices and sensors. This is why we plan to demonstrate the true power of Salesforce along with IoT.

Description

Faster. Cheaper. Easier. Better. Salesforce takes businesses to the next level. It is a revolutionary new way to deliver business's and enhance all aspects of customer interface, from sales and marketing to customer service.

Salesforce is a big wave throughout the World and IoT is the next big wave. Together Salesforce IoT bridges the gap between IoT infrastructure and customer experience. All across the globe, people are connecting to the Internet to access information, communicate with other people, and do business. But it's not just people that are using the Internet: objects use it too. Machine-to-machine communication is widely used in the manufacturing and energy sectors to track machinery operations, report faults and raise service alerts.

To understand the Power of Salesforce with IoT, we will have a session along with a number of demos containing various implementations that will help businesses in providing customers a great experience and will have the ability to add meaningful business value to every connected device. The session will make us realize how salesforce along with IoT will enable companies to monetize their investment in IoT and will provide a base platform for all the audience to start thinking in this direction and serve their customers in a totally enhanced way.

Following topics will be covered in the session-

  1. IoT- The Next Big Wave.
  2. Combine IoT data with customer context.
  3. Easily interact with your data using business logic.
  4. Connect your IoT strategy to your entire Salesforce platform.

Along with the above topics, we will cover a number of short demos which can be implemented in various sectors like-

  1. Smart City Project.
  2. Consumer applications- Smart home technology.
  3. Health and Medicine- Remote health monitoring.
  4. Environmental protection- Monitoring of various environmental factors.
  5. Agriculture- Sensors collecting information about farmland.

Salesforce IoT is the glue that connects the world of connected devices with the world of CRM. Salesforce IoT makes it easy to connect events from devices to contextual data in Salesforce and use all of this information to prompt the right action. By connecting these events to the data and business applications in Salesforce, it lets you trigger and automate personalized actions, which will help you create more enriching and relevant customer experiences.

Notes

A short Intro- I am an electronics engineer from 2017 batch working at Resonant Cloud Solutions located in Ahmedabad since past 6 months as a Salesforce Developer.

Why this topic- A report By Nasscom for IoT says that Increased penetration of affordable devices, combined with cloud computing (Salesforce), analytics (Salesforce analytics ), and rising consumer expectations (#1 CRM) is driving the rapid growth of the IOT market in India. And hence Salesforce fits perfectly as a solution to the rapid growth of IoT. The Audience will get to know what all different things are possible with the help of Salesforce IoT, which can be delivered to their customers depending on their businesses.

The Session will Include- A proper presentation along with multiple demos. The demo will have multiple models and Raspberry Pi integrated to Salesforce with the help of Heroku and Data analysis using Einstein.