Serverless DevOps: What do we do when the server goes away?

By Tom McLaughlin

Elevator Pitch

This talk is geared towards both ops engineers seeing serverless increasingly appearing in their infrastructure and any engineer who is experiencing job role change due to technology. The audience should come away with understanding how a change in tools can lead to changes in people and process.

Description

With the rise of serverless architecture, many of the common day-to-day operations tasks will change dramatically, if not disappear completely. We as operations professionals will be challenged to redefine our roles and responsibilities within the technology organization as serverless abstracts away the server and its respective OS to cloud service providers. In order to redefine our role, we must first understand how serverless adoption effects our organizations as well as understand the value of our work as seen by the eyes of our employers.

This is not a serverless tech talk! The talk focuses on understanding how technical change affects our role as operations engineers. We’re talking about how a tool like serverless will affect people and process in your organization. We cover these ideas through the shift to serverless but the themes and ideas are applicable even to those just making the leap from on-prem to public cloud.

This talk will cover:

  • What is this thing we call serverless?
  • The impact of its adoption by your organization on your operations role.
  • Engineering team realignment (how to get rid of your ops team but retain your ops people).
  • The new operations role and responsibilities.
  • Becoming more connected to the business needs of your organization.
  • Building products and not projects for your user.

The audience should come away with a better understanding of their value as operations engineers, how to demonstrate it, and how to respond to technical change in their organization as they see technology or their cloud provider assuming more of their role’s responsibilities.

Notes

I launched ServerlessOps to explore the future of operations under serverless architecture. My goal right now is to reach as many people as I can to better understand the thoughts, wants, and concerns of operations engineers around serverless, help develop what the “different ops” role for serverless will be, and figure out how to guide operations engineers to that role.

ServerlessOps is bootstrapped and pre-revenue, so I’d like to discuss possible travel assistance. If the organizers are open to it and space permits, I’d be interested in giving a hands on class for getting your first AWS serverless project up and running.

This talk is based on the following ebook: