Testers have to wear many hats and one of them is trying to be the users. This talk will be focused on understanding the user from the perspective of a tester with an interactive persona building exercise.
It is very difficult for a tester to put themselves in the shoes of a user. There are a lot of practices involved in usability testing. To keep users happy you have to give them a better product and in order to achieve that you have to know and build personas. I have used research interviews to create a mental image of my users and then explored products with that mindset. I will describe in this talk how you can approach testing your projects with the user in mind. What tools testers can use to build an image of a user to understand needs from their perspective versus assuming I know what they need or want
I have extensive background in software quality assurance for over 12 years, with expertise in usability, functional, non-functional, smoke, regression and exploratory I have also been mentoring people in the community to start careers in QA.